A Life-Changing Question!

I love puzzles. In kindergarten, I was a whiz at jigsaw puzzles. I would complete mine with lightning speed, and with good intention in my heart, move on to finish the puzzles of all the other classmates. Mrs. B, my not so nice teacher (the antithesis of the quintessential kindergarten teacher!) repeatedly chastised me for … Read more

Investing in Your People: A Podcast Interview with Alisa Spector Angelo

How can employers retain people in the face of The Great Resignation job market phenomenon? Compass’s Owner and President, Alisa Spector Angelo, talks with Laurie Barkman from the Succession Stories Podcast about why it’s more important than ever to put your company values into practice to drive retention and foster a healthy and productive work environment. Topics discussed include: LISTEN TO THE … Read more

Seek Moments of Joy in Your Work

When I first read this article, I thought “this will be a great example to use for our upcoming customer service training for our client.” But then it hit me. This article is for all of us. This has been a grueling year and a half and I’d be shocked if you haven’t had moments … Read more

Hybrid Work Model Considerations

This quote from a recent Global CEO Forum sponsored by Fortune sums up my many conversations with our clients. “We are definitely going to be hybrid. We think that is really the wave of the future. It’s not going to be a free for all. It’s going to be a structured, hybrid, workplace where we are going … Read more

Measure What Matters

As COVID hit our country and our world was spinning out of control, I labelled a green folder, “Post Pandemic”. I still find the humor in that folder. Post pandemic – when will that be? In reflection, it was a book that helped me as the leader of Compass, to get my feet back under me and provide … Read more

Can You Embrace the Lobster Within?

Do you seek out the uncomfortable or avoid it at all cost? Watch this short video clip where the wise Rabbi Dr. Abraham J. Twerski provides a different perspective on stress.  I want you to embrace the feeling of uncomfortableness. Embrace the butterflies, the sweaty palms, the self-doubt and force yourself to try something new, share your voice, … Read more

Showing Gratitude

Early in my career, I was the director of human resources for a UK-based firm. Our new CEO, who I adored, was a recent implant from England and as expected, was combing through the books for areas to cut expenses. He came upon the line item for the turkey distribution in our manufacturing facility. He suggested we … Read more

What’s on Your Bookcase?

I have a bookcase in my office with my favorite books of all time. I also have an office closet filled with additional copies of those books plus many more titles for a quick handoff to a friend, colleague, or coaching candidate. My bookcase houses a mix of fiction, nonfiction, religious texts, and business titles. … Read more

Kintsugi

I love how I learn as much from my coaching candidates as hopefully, they learn from me. I was working with a respected leader whose reputation was recently tarnished by a lapse of judgment. I was walking side-by-side with this candidate to have him understand the “why” behind his actions and to emerge stronger moving forward. During … Read more