Case study
COMPASS HUMAN RESOURCED®

Delivering Flexible Human Resources Solutions

Organizations seeking comprehensive human resources support, especially in the absence of in-house talent, pursued a trusted partner to outsource HR strategy, process improvements, and general activities.

Challenge

Companies often focus on running the day-to-day business — when HR needs arise, there is often little to no internal team bench strength to lead and execute a variety of strategies to support employee success. Adding the prohibitive fixed overhead cost is typically not the right place to start.

Process

Compass Human Resourced® is an outsourcing solution providing clients with the benefits of an elite HR department without adding fixed cost. Compass flexes with needs and budget, offering onsite and virtual support, complete outsourcing or additional bandwidth to complement an existing HR team, and specialized expertise or a third-party perspective. Compass has set up brand new organizations and addressed significant changes for long-tenured companies. We first assess the current employee experience, listen to stakeholders to understand strengths and development needs, and deliver an HR Roadmap noting strategies and tactics to ensure a compliant foundation and engaged workforce.

Sample Clients:

11th Hour Brewing Company • Hillman Family Foundation • LifeRegen

Olson Zaltman • Organic Family Farms  • PennEnergy Resources

Point Park University • SCOPE International • Waldron Private Wealth

Scope of Work

Compass implemented the following strategies:

Served as the direct point of contact for staff questions or concerns. 

Provided real-time coaching to organizational leaders regarding communication, conflict, policy interpretation, crisis, and other related employment issues and decisions.

Facilitated mission, vision, core values, and strategic plan development.

Established comprehensive talent acquisition programs including workforce assessment, job description creation, market-based compensation analysis, and recruiting/onboarding management.

Audited HR practices and systems. Built and implemented action plans across the entire employee experience.

Developed employee manuals to support communication, performance expectations, and legal compliance.

Surveyed employees to assess engagement; developed and implemented recommendations to enhance culture.

Conducted professional development, policies/procedures, and technical skills training.

Assessed HR technology needs and practices. Implemented changes to enhance productivity, accuracy, self-management, documentation, and reporting.

Results

Compass built meaningful, long-term relationships with organizational leaders, resulting in stronger leadership and business strategies. The ultimate result: successful organizations with thriving employees. Overall, Compass’s efforts resulted in more connected and engaged teams due to the enhanced communication and implementation of inclusive and compliant human resources practices.